Every business has a history

Mine is personal

It's about building a future for my family

This is why I pledge to make a difference in your life

About Final Touch

Nena Nedev is passionate about her work, her family and investing in her children's future. Nena was born and raised in Serbia, but left the country in 1993 to join her parents in Canada. She arrived in Ottawa with a suitcase in one hand, a few hundred dollars in her pocket and the determination to make a life in her new home. True to her character and undeterred by hard work, Nena threw herself into learning English and the Canadian way of life.

During Nena's first few years in Ottawa, she joined a cleaning company and worked in different residences, including the Governor General's mansion. For the next ten years Nena worked in the private sector, gradually working her way up to team leader at JDS Uniphase, where she supervised over 100 employees. In 2005, she left the corporate world to work full time with Final Touch Cleaning Services, a business she founded with her husband Boris in 2004. For Nena, returning to the cleaning business was a decision grounded on her past experience in cleaning. It was a step that helped her get back to the work she loved and one in which she excelled.

Nena's motivation was simple: as a mother, she wanted the flexibility to spend time with her twin daughters, Ana and Marija, who are the pride and joy of her life. The girls are bubbly and full of fun, but as Ana suffers from a medical condition, Nena needed a job where she could put her daughter's medical needs before her own. Nena's experience as a mother of a sick child has added to her understanding that not every household can adhere to a strict routine, and she is aware that her clients may also need,
at times, to put their family first. That understanding makes Nena's services
more personal than any other cleaning company. Nena's willingness
to change jobs and rely on Final Touch Cleaning Services to ensure the future
for her family was a chance Nena was willing to take.

It worked. Cleaning is Nena's passion and her goal is customer satisfaction. She
works on the simple premise of maintaining high standards with a personal
touch. Under her supervision Final Touch Cleaning Services promises
customers they will see and smell the difference. Nena's clients have included
local real estate offices, diplomats and high court judges. She has cleaned
houses for business owners, single people, couples and families.

Now it is your turn to let Nena make
a difference in your life.

Our Services

Cleaning is my passion. Your fresh clean home is my joy.

Since 2004 Final Touch Cleaning Services have been making a difference in the lives of Ottawa residents. We are proud to say that today our services extend to small businesses, corporate and construction companies. Final Touch Cleaning Services works directly with our clients to assess their needs and cleaning requirements. We offer quotes based on an hourly rate and are happy to create customized packages. Our teams can be scheduled for weekly, bi-weekly or one time cleaning services.

With Nena leading the cleaning team, Final Touch Cleaning Services guarantees our clients will receive that personal touch each and every time.

Our referrals We believe there is no better way to advertise our business than our clients talking about us and sharing their experience with others. And for that we would like to say thank you. Each time a client refers us to a new client they will receive $20 off their next cleaning. We appreciate you helping us build our business.


What people are saying about Final Touch house cleaning service

The work was completed exceptionally well, on time and for a very competitive price. In particular the hardwood floors and ceramic tiles including baseboards were like brand new after the services!The shower stall in the bathroom was very dirty but after the cleaning was shiny and clean! Nena's personality is very kind and she is one of the most personable and pleasant people I have had the pleasure to do business with. ~ Suzanne

We've found them to be consistently pleasant and dedicated to providing us with a quality of service that highlights their attention to detail. Nena and Boris have been sensitive to the life challenges we have (ill family member living with us) and will gladly adjust their routine to accommodate the personal needs of the individual of their cleaning day. ~ Laurel

Our Residences

They are the most thorough cleaners I have ever had and are completely trustworthy. Nena and her team will address any specific need and the bonus is their wonderfully positive attitudes. ~ Fiona

We take pride in keeping your home clean and are committed to working to the highest standard. Our regular services involve cleaning your home thoroughly; from top to bottom, in every nook and cranny, from windows to ceilings, hardwood floors to kitchen walls and hidden corners. We don't just dust - we clean.

Nena takes time to get to know her clients, understand their cleaning needs and work out a regular cleaning routine. She will offer personalized cleaning packages to suit your home, busy schedule and budget. Whatever the package entails, we guarantee a high standard of service. Final Touch Cleaning Services is happy to schedule weekly, bi-weekly or monthly home visits. Our first time in your home will be our longest. Our cleaners are trained to be professional in their work, to guarantee your satisfaction each time we visit your home.

We also have experience in one-time home cleanings services, spring-cleaning, pre and post party clean ups as well as move-in and move-out cleans. We are ready to make your life easier, your home clean and clutter free. Remember, we are here for you. All you have to do is contact us.

Why choose us? We will take care of your home or your office as if it were ours.


What people are saying about Final Touch house cleaning service

A very clean office is not only important to us, but also to our clients. I found them to be very pleasant and professional and highly motivated in giving us the best service. The quality they have puts them in front of many other companies. ~ Randy

Nena is reliable with her housekeeping duties. She is well organized. She can quickly and efficiently declutter messes often left by our family. Throughout the years, she has truly made our home comfortable to live in. ~ Connie

Our Corporate Clients

Their hands on approach and attention to details are something we had never
found before. They are trustworthy, honest and are willing to go that extra mile to help. The quality they have puts them in front of many other companies. ~ Randy

We take pride in our work and understand the importance of having a clean and tidy workplace, not just for employees but also for the company's clients. Nena will take time to come to the office, look around and discuss your cleaning needs and how often our services are needed. Final Touch Cleaning Services offer customized packages to suit the particular cleaning need of each company.

We do not give estimates based on the square footage of the area, but based on the amount of time it will take us to thoroughly clean the workplace. We don't just dust - we clean everything, including all horizontal and vertical surfaces, desk tops, computer monitors, desk phones, keyboards, printers and office supplies. After establishing a cleaning routine, Nena will be happy to give you a quote and schedule our service on either a weekly, bi-weekly or monthly visit. Our cleaners are trained to be professional in their work, to guarantee you satisfaction each time we work in your office.

We also have experience in post construction cleaning of office buildings, post renovation clean up, move-in and move-out cleans. If any of your offices need cleaning maintenance from a reliable and trustworthy business then Final Touch Cleaning Services is your company. We believe that no other company will ever match the quality of our work. After you see the results, you will be proud of your investment.

Our motto is "we are here for you" - all you have to do is contact us.


What people are saying about Final Touch house cleaning service

I wanted to thank you again fro coming to my new house and cleaning it prior to my moving in. You and Boris did a fantastic job, very thorough and quick! ~ Alex

After a thorough cleaning, we were amazed at how good the place looked and how fresh everything smelled. The job performed was way beyond my expectations and we were more than happy with the end results. ~ Gavin

testimonials

What people are saying about Final Touch house cleaning service

The staff at Final Touch Cleaning Services are extremely reliable and trustworthy. They go beyond the services you expect from cleaning companies in the market place today. ~ Rita

Since Final Touch Cleaning Services came on board we have noticed a huge difference in the cleanliness of our office as they continue to go above and beyond to keep this a clean and professional place for our staff and clients. We can proudly say that Final Touch Cleaning Services is without a doubt one of the city's top cleaning companies and we would strongly recommend their professionalism and reliability. ~ Ayn

I wanted to thank you again fro coming to my new house and cleaning it prior to my moving in. You and Boris did a fantastic job, very thorough and quick! ~ Alex

Nena is reliable with her housekeeping duties. She is well organized. She can quickly and efficiently declutter messes often left by our family. Throughout the years, she has truly made our home comfortable to live in. ~ Connie

We've found them to be consistently pleasant and dedicated to providing us with a quality of service that highlights their attention to detail. Nena and Boris have been sensitive to the life challenges we have (ill family member living with us) and will gladly adjust their routine to accommodate the personal needs of the individual of their cleaning day. ~ Laurel

They are reliable, cheerful and enthusiastic and provide a level of cleaning that is extremely high and, in my opinion, quite unique. ~ Carole

My husband and I decided to treat ourselves to a top-to-bottom clean of our house. Nena Nedev and her team came very highly recommended by some of our neighbours. I knew after a visit with Nena to discuss a cleaning plan that she was exactly what I was looking for. She is very trust-worthy and my home looks absolutely amazing - cleaner than it's been in a long time! Nena takes the time to do things right and it really shows in the finished product. ~ Melissa

A very clean office is not only important to us, but also to our clients. I found them to be very pleasant and professional and highly motivated in giving us the best service. The quality they have puts them in front of many other companies. ~ Randy

Gift Certificates

Cleaning takes time. It is hard to do a great job and not everyone in their life have enough hours in a day to dust, tidy and thoroughly clean their living space.

Give someone the gift of time - the opportunity to take a few hours in the day for themselves. Email us info@finaltouchcleaningservices.ca to order your Gift Certificate.

Coupons

We appreciate the steps our first time customers take in opening the doors to either their home or workplace. Final Touch Cleaning Services would like to show our appreciation with a first time customer coupon.

Click on the image below to download a printable copy of the coupon. All we ask is for you to present the coupon when our team comes to your door for the first time.

Frequently Asked Questions

During the past six months they have worked for us, we've found them to be consistently pleasant and dedicated to providing us with a quality of service that highlights their attention to detail. ~ Laurel

What makes Final Touch Cleaning Services special?

We are proud of our work and we love what we do. We are a small family oriented business and we enjoy keeping our clients satisfied and happy. We believe in giving our clients the highest standard of service and, for the past nine years, our quality of work has not changed. Every home and office is cleaned as if it were our own.

How many Cleaning Specialists are on the team?

Depending on the job and the size of the space, we will come in teams of two or three specialists. This way everyone has his or her specialties - no one feels tired or burned out by the end of the cleaning, and the cleaning gets done faster. Nena trains all of our specialists. She spends time with each person, teaching her cleaning techniques and ensuring that he or she cleans to the highest standards. Rest assured, Nena oversees the services provided in every home and business, and all of our specialists are qualified to work independently.

Do you require contracts?

No. We have built our business on customer loyalty and satisfaction.

Do you supply the cleaning products or can I supply them?

For one-time cleaning services we provide all the cleaning supplies (which are biodegradable). For our weekly, bi-weekly, and monthly cleaning services, we ask our clients to provide the cleaning products and supplies. We are happy to provide advice to clients about products that in our experience work the best. And, we also offer the convenience of purchasing these products for clients and delivering them on our next visit.

What are your rates?

Our cleaning services are based on an hourly rate. Several factors are involved in determining the length of time it takes to clean a home or office; the size of the property, client preferences and specific needs, and the frequency of cleaning. We also take into consideration the number of people living in the home, if there are pets, the number of bathrooms, the general condition of the home, and the type of flooring (hardwood, pine or carpeting). That's why we love to meet with our clients and take a walk-through of the house or office. Our attention to detail means that we will provide our clients with the best quote possible. Please keep in mind; the first cleaning is always the most time consuming. But it's well worth it!

What if I need to cancel or reschedule the cleaning?

It's not a problem, we just ask that you provide us with 48 hours notice where possible. And if you do miss a cleaning, it would be helpful if we can take more time on the next cleaning. This way we will be able to do a thorough cleaning in order to maintain the quality and care we guarantee!

What do you use for dusting?

We bring our own special, soft, cotton cloths, towels and micro-fibre mops for cleaning and dusting. Because we believe in doing a through cleaning, we use a variety of different cloths and towels for the kitchen, bathroom and floors. Fresh cleaning materials are used for every house and office.

Contact Us

I never looked back. This was what I wanted to do. It is a hard job but there is nothing is more rewarding than making a client happy and proud of having a spotless clean house.

Contact Information

Please call Nena at 613-294-7605
or email her at Nena@finaltouchcleaning.ca

Our first commitment to you is to return your phone call or email within one day.


View Final Touch service areas in a larger map

We cover areas from Ottawa Centre, Barrhaven, Riverside South, Manotick, Nepean, Stittsville, Kanata and Greeley.

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